Outsourced_Fleet_Management_Get_the_Best_Fleet_Bureau_Services

Outsourced Fleet Management: Get the Best Fleet Bureau Services

Sometimes, managing your fleet can be difficult, especially if you do not have the time or resources to do it effectively. Having someone else take the reins in your fleet management can take a load off your back and allow you to focus on other operational needs. Discover how you can get the best bureau services with Cartrack Swaziland.

In this article, you will:

  • Gain an understanding of what bureau services are
  • Explore the pros and cons of using an outsourced fleet management system
  • Learn what the benefits of outsourcing your fleet management
  • Delve into what Cartrack’s Bureau Services offer you
  • Get answers to your questions about outsourced fleet management

What is outsourced fleet management? 5 things you need to know about fleet bureau services

  1. Cost reductions: Your business can save money on hardware and software costs, as well as the salary you would’ve paid someone to manage your operational systems internally.
  2. Improved customer service: Your delivery times can be improved with someone making sure that your drivers get to their destinations on time, and they can share live location links with your customers to ensure customer satisfaction.
  3. Reduced administrative duties: Knowing that someone else is ensuring your admin tasks get done, like scheduling maintenance reminders to avoid truck breakdowns, allows you to focus on your operational duties.
  4. Regulatory compliance: Having an external fleet management team helps ensure that your fleet adheres to road regulations, allowing your company to avoid getting fined for offences such as exceeding road speeds and not paying toll fees on time.
  5. Customisable solutions: Your fleet management solutions can be tailored to suit your specific needs.

The pros and cons of using outsourced fleet management 

Pros Cons
 Experts in the field: Providers have teams that are only focused on managing your fleet 24/7.  Data sharing: A third party will access your fleet’s operational data to streamline it and improve your fleet efficiency.
 Optimisation of your fleet: Outsourced managers can improve your fleet operations by performing tasks like planning routes, reducing fuel consumption and creating alerts and reminders to improve deliveries and other operations.  Language barriers: You and your fleet manager might not be in the same country, which can cause language barriers and possible miscommunication.
 Risk management: Providers are usually well-educated on the road regulations and industry-related compliances they can use to manage your fleet.  Contractual rigidity: You typically sign a long-term contract with your provider, which offers stability to your relationship. However, if you decide to switch providers, it might be challenging to end your contract.
 Access to advancing technology: Fleet management providers are usually at the forefront of the latest technological updates they can inform you of to improve the management of your fleet further.  Not being as hands-on: You will have less control of your fleet’s management; however, a dedicated and capable team handles the details for you.
 Less company expenditure: By outsourcing fleet management, you can save the initial costs of purchasing all the hardware, software and infrastructure to manage your system and system maintenance fees.  Provider dependence: It is great to have a provider that you know you can rely on, but sometimes their systems need updates that might influence the visibility of your fleet operations.

The benefits of using outsourced fleet management services

Stay on top of your business with expert fleet management services that will eliminate the complexities of fleet oversight.

Gain operational efficiency through the use of outsourced fleet management

Outsourced fleet management services have various advantages. Some of these include:

  • Handles all your fleet admin-related tasks: When you outsource your fleet management, you can assign your fleet administration duties to experts. This will allow you to focus on other operational responsibilities while your fleet admin is in the hands of capable professionals who can anticipate and manage potential risks.
  • Set up your custom alerts, reports & other checks like health checks: Your outsourced fleet management partner can set up custom alerts and reports and check whether your teams are dispatching on time.
  • Monitors and manages your fleet in real-time: You have a devoted team that monitors and manages your fleet live, so if anything goes wrong, they can address it right away.
  • The provided solutions are scalable and flexible based on your evolving fleet needs: Having an external fleet management team can make it easier to adjust your solutions as your operations develop and grow. This way, you don’t need to learn new skills about your system because you already have a dedicated team that knows the system and knows what solutions might work best for the changes in your fleet.

What Cartrack’s Bureau Services offers you

Cartrack’s Bureau Services is your all-in-one expert fleet manager who knows our system inside out and knows exactly what your operations need to function optimally and efficiently. Some of the Cartrack-specific features that we offer include:

  • 24/7 fleet support and assistance:
    • We offer customised update timing. As a rule of thumb, we send hourly updates, even through the midnight hours.
  • Identify and manage any risk to your fleet:
    • Our expert fleet managers can quickly identify any possible risks thanks to their trained eyes, which can catch any abnormalities or suspicious events.
  • Scalability and flexibility of your fleet management system:
    • Our fleet management service can adjust your system according to the growth of your fleet hassle-free.
  • Make your fleet more cost-efficient:
    • Our bureau service can help you optimise your fleet by scheduling preventative fleet maintenance to avoid breakdowns and unplanned downtime and ensure timely deliveries to enhance client satisfaction and recurring business.
  • Here’s how we manage your fleet admin on your behalf:
    • Our bureau services are adept in managing your fleet because they have access to the system that gathers your fleet data, such as:
      • Odometer reading updates
      • Trip history
      • Idling time
      • Kilometres travelled
      • Harsh events such as speeding
    • Our experts also set up reports and alerts such as the Fuel Management Report and Accident Reconstruction Report
    • Alerts & reminders
    • We do real-time calls to you, as the client, based on the following:
      • Vehicles entering or exiting high-risk areas
      • Vehicles entering or exiting loading areas
      • Changes in driver instructions
      • Drivers making unauthorised stops or movements that were not pre-approved
      • Drivers speeding
    • We also do daily or weekly health checks based on your preferences.

Supercharge your fleet management with Cartrack Swaziland

Contact us today and let our expert fleet managers handle your fleet admin worries.

Frequently Asked Questions about Outsourced Fleet Management

  • What is fleet management outsourcing?
    Fleet management outsourcing is when your business uses a third party to manage the administrative duties related to your fleet.
  • What is the biggest challenge in fleet management?
    The biggest challenge in fleet management is currently driver productivity and safety.
  • What is the biggest importance of fleet management?
    Fleet management has various important aspects. Some of these include improving driver and fleet safety, reducing overall fleet costs, and improving delivery services.
  • What are fleet management services?
    Fleet management is ensuring that all the necessary actions occur to ensure your fleet runs smoothly.